Won ebay auction at 16K for 2.0t Genesis Coupe, Glenn Hyundai refusing to honor - Genesis Forum: GenCoupe Hyundai Genesis Forums
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#1 Old 01-14-2010, 11:59 AM
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Won ebay auction at 16K for 2.0t Genesis Coupe, Glenn Hyundai refusing to honor

resolved to everyone's mutual satisfaction.


Also, please stop any discussions regarding this matter, AND please stop any and all phone, calls, emails, communications, etc with Glenn Hyundai regarding this matter. Do not bother them here forward, in other words.

Quote:
Originally Posted by McFly
Quote:
Originally Posted by brandon1987
Hey,

I don't want to be a pain in the ass, but I was just wondering if/when you might post up the results from your headaches with Glenn Hyundai. I saw over on Jalopnik that it got resolved and you're getting a car but they don't really say much.

All the best,

Brandon
What is posted in the first post of the thread is all I am allowed to say. It's resolved, and we are both satisfied. If Glenn decides to announce more, it's up to them. But, the agreement we have is that I will only state what I've posted. I wish I could say more, but as hard is it is to do, I can't say more.

Jalopnik, is making assumptions. I haven't told them anything except for what is on the thread. People can derive what they wish, but what's on the thread is the truth, and all I can say

Everything has been finalized, successfully. You can quote me on that, and post that if you could. Or just edit my post and put that in after the first part.

Thanks,
McFly

Lastly, I'd like to thank you all so much for all the help that you've given me. I'd like to give a special thanks to the following people that posted/pm'ed/communicated me:
JalopnikMatt
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Last edited by brandon1987; 01-29-2010 at 09:03 AM.
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#2 Old 01-14-2010, 11:59 AM
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...

For Sale: Brand New Injen Cold Air Intake for 3.8 V6, never opened, $280picked up, pm me.

"...this isnt a tib. the 3.8 will always be a better engine in stock form, and with boltons, and with a turbo/bigger turbo..." 4TGEN
"My [blah blah blah] was a beast, but I don't live in the past..." Hank

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#3 Old 01-14-2010, 12:35 PM
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Like was suggested in the BMW thread, have you contacted Ebay about this?

--CurrentCar--
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(Canadian Spec)
Carbon Filter Removed - 7000K High Beams/DRLs - 20% Tint - M&S Type D Grille - Black Vinyl Roof Overlay - Carbon Wrapped Console - BBM Lip Spoiler

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#4 Old 01-14-2010, 12:38 PM
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Fight the good fight, my friend.

Bill

Senior Member of the Genesis Coupe High Mileage Club

2010 Hyundai Genesis Coupe 3.8L V6 Track M/T in Mirabeau Blue (Eva)
Started at 25 miles, retired at 145,000 miles, met new owner and still kicking, in total driven 145,000 miles

2012 Hyundai Genesis Coupe 3.8L V6 Track M/T in Interlagos Yellow (Fei)
Started at 22,000 miles, currently at 37,000 miles and active, in total driven 15,000 miles

Total Miles in a Gen Coupe - 160,000 miles

*Over 137,000 miles tuned by Jay @ SFR*

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#5 Old 01-14-2010, 12:49 PM
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...

For Sale: Brand New Injen Cold Air Intake for 3.8 V6, never opened, $280picked up, pm me.

"...this isnt a tib. the 3.8 will always be a better engine in stock form, and with boltons, and with a turbo/bigger turbo..." 4TGEN
"My [blah blah blah] was a beast, but I don't live in the past..." Hank

Last edited by McFly; 01-26-2010 at 02:29 PM.
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#6 Old 01-14-2010, 12:56 PM
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Glad to hear it. It's too bad that they can't/won't do much to help you out though. But at the very least having this issue on record at as many places as possible is a good thing.

If you really want to go public with this, you may want to even try approaching a newspaper in Lexington. In addition to the announcement you made to Autoblog, try sending something to Jalopnik as well.

Best of luck to you! I hope this gets resolved ASAP.

--CurrentCar--
2010 Karussell White Hyundai Genesis Coupe 3.8 Base
(Canadian Spec)
Carbon Filter Removed - 7000K High Beams/DRLs - 20% Tint - M&S Type D Grille - Black Vinyl Roof Overlay - Carbon Wrapped Console - BBM Lip Spoiler

--Previous Cars--
2005 Acura RSX Premium
2000 BMW 323i
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#7 Old 01-14-2010, 12:58 PM
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Quote:
Originally Posted by McFly View Post
Yes, I have. I did that the same day the auction closed when Glenn Hyundai told me they weren't honoring the auction. Ebay tells me they cannot due anything but possible get the seller kicked off the site. Ebay has a case open on them. They told me that leaving him a negative is the only other thing I could do. I have 60days from close of auction to do that, which I will if nothing ever happens. Feedback cannot be changed, so I won't do that until the last possible moment OR if Glenn Hyundai decides to list another vehicle, which ever comes first. They are on my ebay watch list, so if they list another vehicle, I'll know, and they'll be getting the negative that day.
hmm...Mcfly I dont know how much you were willing to pay, acceptable mileage you were looking for and other stuff. But i Found a Used Base 2.0t for 19k.
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#8 Old 01-14-2010, 12:59 PM
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Btw, I kind of skimmed through the story as I am reading it from my phone. Did you ever call Hyundai Corporate Consumer Affairs?

Bill

Senior Member of the Genesis Coupe High Mileage Club

2010 Hyundai Genesis Coupe 3.8L V6 Track M/T in Mirabeau Blue (Eva)
Started at 25 miles, retired at 145,000 miles, met new owner and still kicking, in total driven 145,000 miles

2012 Hyundai Genesis Coupe 3.8L V6 Track M/T in Interlagos Yellow (Fei)
Started at 22,000 miles, currently at 37,000 miles and active, in total driven 15,000 miles

Total Miles in a Gen Coupe - 160,000 miles

*Over 137,000 miles tuned by Jay @ SFR*

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#9 Old 01-14-2010, 01:04 PM
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Wow, it's the BMW forum deja vu.

I wish you the best of luck man. If I could afford to do so, I would absolutely go after them 100% just on principle alone.

I would say in addition to everything you've done so far, if you haven't already, see if you can get in contact with the guy on the BMW forum who had the similar issue as you and ask him for any advice he can give you.

- "If you are flammable and have legs, then you are never blocking a fire exit. You can write that down and put a dash in front of it, and put my name at the bottom."
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#10 Old 01-14-2010, 01:07 PM
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Oh, and one other thing. I skimmed over it because I'm at work, but if there are any personal remarks against the dealership posted, I would take them down. I believe that the BMW dealership in the similar case wanted to file a countersuit for slander.

- "If you are flammable and have legs, then you are never blocking a fire exit. You can write that down and put a dash in front of it, and put my name at the bottom."
Mitch Hedberg
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#11 Old 01-14-2010, 01:10 PM
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Quote:
Originally Posted by WildBill View Post
Btw, I kind of skimmed through the story as I am reading it from my phone. Did you ever call Hyundai Corporate Consumer Affairs?

Bill
I would actually start there myself too. Though Hyundai USA isn't responsible, their name will be brought up as an organization, and though bringing up 'my lawyer will contact you' won't get things done cause Hyundai USA knows they are off the hook, once 'media' is brought up things might get moving if it's one of their dealerships.

Working in a call center back in the day, 'lawyer' or 'media' automatically is a transfer of that call to the manager of the call center - not sure on consumer affairs.

Simply put if they refuse to do anything to help you out, 'before I bring my story to <local news paper> or <local tv station>, I wanted to let you guys know, I am very disappointed in what <said dealership> did, and Hyundai's support of their potential customer, and didn't want you to be surprised if this came across your desks in the near future.'

Makes you look like you were doing them a favor, and they didn't want to help you out, then hell will break lose.

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#12 Old 01-14-2010, 01:14 PM
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I thought it was a few email from an internet sale rep that said "legally binding" in it. I had no clue it was a ebay ad. Take 'em to the cleaners! go get 'em!

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I would actually start there myself too. Though Hyundai USA isn't responsible, their name will be brought up as an organization, and though bringing up 'my lawyer will contact you' won't get things done cause Hyundai USA knows they are off the hook, once 'media' is brought up things might get moving if it's one of their dealerships.

Working in a call center back in the day, 'lawyer' or 'media' automatically is a transfer of that call to the manager of the call center - not sure on consumer affairs.

Simply put if they refuse to do anything to help you out, 'before I bring my story to <local news paper> or <local tv station>, I wanted to let you guys know, I am very disappointed in what <said dealership> did, and Hyundai's support of their potential customer, and didn't want you to be surprised if this came across your desks in the near future.'

Makes you look like you were doing them a favor, and they didn't want to help you out, then hell will break lose.
+1
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#13 Old 01-14-2010, 01:31 PM
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Nice to see that you're back fighting the good fight McFly. Like someone else mentioned, I'll keep my fingers crossed that you win this one, if anything, for the principle alone!
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#14 Old 01-14-2010, 01:58 PM
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and contact the bbb as well...or to really piss them off a tv news station that is local to the dealers area that as well could piss them off, also see if the dealership is privtly owned or is franchise owned if it is get in contact with there main offices and itch them out

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#15 Old 01-14-2010, 02:01 PM
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and contact the bbb as well...or to really piss them off a tv news station that is local to the dealers area that as well could piss them off, also see if the dealership is privtly owned or is franchise owned if it is get in contact with there main offices and itch them out
Definitely contact the TV News station if you can. If they decide to air it, hopefully someone will record it and upload the story to youtube where it can get even more exposure.
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#16 Old 01-14-2010, 02:03 PM
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#17 Old 01-14-2010, 02:33 PM
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I'd contact Hyundai Consumer Affairs, then the BBB. The news and newspaper should be a last resort because once you slander them they will be less likely to make a deal. Also you might want to get a lawyer friend to help you out because if they come at you first and your not prepared they might take you to the cleaners.
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#18 Old 01-14-2010, 02:55 PM
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Get all over this and keep on it.

They are trying to screw you and you deserve to get the car for the price you won in auction. Without a reserve being placed, they don't have a leg to stand on IMO and I believe the law agrees with me although I'm no lawyer.

Contacting the media is an excellent suggestion and probably a lot more effective than saying that your "legal counsel will contact them" lol... basically, crib notes from the BMW thread and do what he done.

Luck!
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#19 Old 01-14-2010, 03:06 PM
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Keep us updated, look at the ebay motors agreements... Aren't they required to sell you the car after you've won the auction? I'd call up ebay and find out... Good luck and keep us posted

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#20 Old 01-14-2010, 03:21 PM
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It's not considered slander if it's the truth. That's the only real defense against it. I wonder if there is a department of the local news stations that caters to stories like this. There is a station in Atlanta that has a department that will ask the hard questions. Do some research and let us know.

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