Hyundai response to iPhone 4S Bluetooth 2013 model issues - Genesis Forum: GenCoupe Hyundai Genesis Forums
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#1 Old 09-09-2012, 02:50 PM
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Hyundai response to iPhone 4S Bluetooth 2013 model issues

Here's what I received (after three rounds of useless back-and forth communication) from Hyundai regarding the inconsistent Bluetooth connection:

<<<Thank you for your prompt reply. We apologize for any problems you are having pairing your iPhone 4s with the 2013 Hyundai Genesis. At this time Hyundai has not tested the iPhone 4S with any 2013 models. There is a known issue with the latest version of iOS 5.1 causing functionality issues with Bluetooth. Due to this issue stemming from Apple's latest software release, Hyundai cannot provide a fix. Customers can contact Apple for more information. In some cases, deleting the phone from the system and re-pairing has resolved some of the functionality problems, although this is not a guarantee.>>>

Doesn't give me a lot of confidence that this will be fixed anytime soon.
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#2 Old 09-09-2012, 03:11 PM
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Apple is known for pairing problems with Bluetooth. In my family we have 2 4S and um SG2S, No problem so far with SG2S, 4S I have experiment problems with RAV4 and GC.
Actually I was unable to pair 4S with SG2S (I have ICS 4.04 in my SG2S). The two 4S no problem. SG2S with everything else no problem either.

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#3 Old 09-09-2012, 04:12 PM
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shoulda went with android!

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#4 Old 09-10-2012, 11:49 AM
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Originally Posted by TexSIN View Post
shoulda went with android!
exactly!

OP, i bought a 4S to play with off craigslist, hated it and sold it 3 days later lol, but that aside, i had zero issues pairing it with my '13

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#5 Old 09-10-2012, 12:08 PM
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I have had zero issues with mine. It pairs every time I get in my car and I use it every day hands free.

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#6 Old 09-10-2012, 12:16 PM
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I understand that some users have no issues, some have major issues (such as the car's Bluetooth system intermittently not recognizing incoming calls), and some have occasional issues. There are numerous posts in a variety of Hyundai and Kia forums relating to the problem, so this is obviously a known and widespread issue - as is noted in the Hyundai response. Android has nothing to do with this issue - it is related to the iPhone OS. Best of luck to those who have no problems; others of us continue to be frustrated by the lack of an imminent fix.
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#7 Old 09-10-2012, 03:44 PM
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Complain to Apple.

They are the ones who decided to butcher their bluetooth stack and not use / fully support the outlined bluetooth protocol per industry standards.

Ask any IOS user why they have to use an $80 to $100 WIFI obd2 adapter versus the much cheaper bluetooth one.
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#8 Old 09-12-2012, 02:50 PM
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works fine on mine
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#9 Old 09-12-2012, 03:08 PM
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apple blowwwsss....bluetooth issues and apple's monopolistic tendencies...function over form = android > apple

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#10 Old 09-12-2012, 03:33 PM
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Mistake 1, buying anything from apple... sorry, have no sympathy for you. I hate google too, but I went with the lesser of two evils and my phone works....

I wont say good luck, because i hope your phone never works....

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#11 Old 09-12-2012, 08:36 PM
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I have an Android phone, when using Pandora I can't go pause or skip any songs using any of the buttons on the wheel or radio.. I didn't have that problem with my Mazda3 though.

Am I the only one with this?
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#12 Old 09-12-2012, 09:07 PM
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Quote:
Originally Posted by sliverworm View Post
I have an Android phone, when using Pandora I can't go pause or skip any songs using any of the buttons on the wheel or radio.. I didn't have that problem with my Mazda3 though.

Am I the only one with this?
I only have that issue when the screen locks. When the screen is on the radio and steering controls work the phone.

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#13 Old 09-13-2012, 05:26 AM
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Originally Posted by GeneralLee View Post
I only have that issue when the screen locks. When the screen is on the radio and steering controls work the phone.
I'll have to try that, but never had to have it unlocked on the Mazda, what version are you running?
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#14 Old 09-13-2012, 05:41 AM
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Wait until the iPhone 5 comes out...USB > whatever crap Apple has designed now...

The commercial machine will continue running at full tilt as long as there is a fool to buy an Apple product.

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#15 Old 09-13-2012, 09:21 AM
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Originally Posted by sliverworm View Post
I'll have to try that, but never had to have it unlocked on the Mazda, what version are you running?
I have a Droid RAZR running ICS.

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#16 Old 09-13-2012, 02:04 PM
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Quote:
Originally Posted by Dreadie View Post
Complain to Apple.

They are the ones who decided to butcher their bluetooth stack and not use / fully support the outlined bluetooth protocol per industry standards.

Ask any IOS user why they have to use an $80 to $100 WIFI obd2 adapter versus the much cheaper bluetooth one.


Apple is committed exclusively with Apple devices interconnection.

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#17 Old 09-14-2012, 08:03 AM
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Quote:
Originally Posted by GeneralLee View Post
I have a Droid RAZR running ICS.
Wonder if the the software difference is allowing you to do that, I've got Gingerbread on a Galaxy S
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#18 Old 09-14-2012, 11:41 AM
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So I have not had an issue for the last 5 months that I have owned my 2013 gen. But yesterday after reading this my car told me that the pair failed. So I deleted my car from the phone and repaired it and it worked fine. I guess we will have to wait and see if it happens again.

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#19 Old 09-14-2012, 03:27 PM
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It's not just '13 models. I have a '12 GC and my wife has a '12 Elantra. We both have the 4S and it disconnects whenever the hell it wants. It rather dangerous when you have to look down a hundred times or restart the POS 4S because it disconnects. iOS6 better fix the issue, or the 4S is going on eBay and I'm buying a f'ng Galaxy 3S.

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#20 Old 09-14-2012, 03:48 PM
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I use mine daily. And did w/ my 10 too. So, iPhone 4S + '10 GC, 0 problems for me. iPhone4S + '13 GC, 0 problems for me. Both systems had premium audio. That may be why mine worked fine and others have issues.
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