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Thread: Time to review the vendors on this site? Reply to Thread
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  Topic Review (Newest First)
05-18-2010 11:39 AM
Genesis3.8 wow this kind of dirty laundry doesn't need to be aired
05-17-2010 09:31 PM
FlesHBoX
Quote:
Originally Posted by Tattedspyder View Post
I love how so many people on this forum, including the people that run it, are willing to focus on 3 or 4 words from one post and completely ignore entire threads.

Basically; whatever Fleshbox, whatever.
Considering my entire point was about one post, it seems to make sense that I would continue to speak in regard to that post, but if you feel like you need to go there to make a point, that's fine.
05-17-2010 03:55 PM
Tattedspyder
Quote:
Originally Posted by FlesHBoX View Post
Yes, you are being irrational.

I love how so many people on this forum, including the people that run it, are willing to focus on 3 or 4 words from one post and completely ignore entire threads.

Basically; whatever Fleshbox, whatever.
05-17-2010 09:33 AM
FlesHBoX Just to mention it. The issue with iTrader came up after everything else. It is a bug in the software and like Nadeem stated, we have disabled the iTrader system until it can be resolved what is going on.

No moderators made changes to any existing reviews. This came as just as much a surprise to us as it has to everyone else.

Further, like N20 said, if you have an iTrader review or comment that was edited, please PM a moderator or Admin about it specifically.
05-17-2010 09:16 AM
FlesHBoX
Quote:
Originally Posted by Tattedspyder View Post
Wow, and here I thought that throughout my posts on these forums I was being rational, apparently I'm the guy with the torch leading the mob to burn down the local puppy hospital.

Oh, and I am speaking from personal experience, try reading a couple of threads.
Yes, you are being irrational. You are accusing someone of willingly and intentionally seeking out people to rip off. I don't know if any of this was happening or not, as I have had no dealings and I am not a vendor here. From the information I have received up to this point, I see some vendors who have some very poor communication skills and business sense. I have seen nothing that indicates anyone here is a scammer.

I understand that on the internet it is very easy to jump on a bandwagon like this and start throwing around words like scammer, but everyone needs to calm down a minute and think things through before they go accusing anyone of anything.

And if you had read my post you would have seen that I specifically stated that I don't know if you were involved or not, and that what I was saying applies to everyone.

Further, if you are someone who has a dispute you have to be certain that what you are saying is factual and there is no speculation or accusation. This is important for YOUR CASE. If you are seen as someone who is irrational and jumping to conclusions based on an emotional response then YOU lose credibility.



Kristen: I apologize, I did not know that your issue was still in the air. The last I heard about it things looks like they were going to be taken care of.


As for the impression that we are somehow supporting vendors as trustworthy or pleasant to work with;

as far as vendors go gencoupe.com is an ad venue. We are not sharing in the business. We offer vendors ad space. That ad space includes the ability to list their items for sale and we provide the vendor tag as a means for users to know that the person posting is a paying vendor.

This does not preclude the concept of caveat emptor. This is no different than a television station selling ad space to a vendor.

If a vendor is found and proven to be dishonest and to be scamming our users you can be certain that they will be dealt with, up to and including them losing their vendor status. This is not some system where we blindly backup any vendor who pays to be here. Our job is to moderate and administrate the forums, which means making sure that ALL of our members are treated fairly and evenly on the forums.

When it comes to sales made on a vendors site outside of gencoupe.com, we have absolutely zero control over that. If this hurts someones feelings, I apologize, but it is the extent to which we can act.
05-17-2010 06:02 AM
admin I have disabled iTrader until we can figure out what the glitch was that allowed for the false ratings. Thanks for the report.

Nadeem
05-16-2010 01:53 PM
dogstar
Quote:
Originally Posted by kristin View Post
the itrader system doesn't exactly work anyways. i cant post any reviews about any vendors from my experience with them because I purchased through their websites (which I found through these forums initially).... so there is no corresponding threads.
Grab a random thread by that vendor, or one that pertains to the product if there is an announcement thread. Done it that way before in similar situations and it worked fine.
05-15-2010 08:40 PM
kristin the itrader system doesn't exactly work anyways. i cant post any reviews about any vendors from my experience with them because I purchased through their websites (which I found through these forums initially).... so there is no corresponding threads.
05-15-2010 07:51 PM
N2OInferno They don't need to be reported to be removed. Apparently something was up though and anyone could go in and edit a review. Everyone was getting an email because, while I don't know exactly what happened since I don't get to see the admin side and Nadeem would have to chime in here, it seemed to me like it was treating everyone as a mod in that subsection of the site.

The emails were what alerted me to the fact that anyone could post or edit there, because someone or some people actually kept going in and editing my posts that linked to the thread I posted explaining the issue. To say that it was messed up was putting it lightly, IMO.
05-15-2010 07:41 PM
kristin I'm not understanding.. if a review has to be 'reported' to be removed (as the emails that were being sent out earlier today to everyone suggest)..... it is moderated and checked before it's removed right?

Are u saying they were actually edited and changed by someone?
05-15-2010 07:00 PM
N2OInferno Like I said in the other thread, I'm staying neutral until any evidence proves otherwise.

Be assured that the situation has been brought up to the owners of the site though.
05-15-2010 06:44 PM
dwpers What is being done to track down the culprit and who edited revues, specifically IS's negative reviews to all positive?

Me thinks it wasn't a member on these boards but perhaps a specific vendor, if you get my drift...
05-15-2010 05:36 PM
N2OInferno
Quote:
Originally Posted by kristin View Post
Have to say.... I'm disgusted and to be honest... A little untrusting of Gencoupe.com now that I see those bad reviews were moderated and removed and not just removed by the vendor themselves.
Before you lose trust and start pointing fingers at us, I'd just like to point out that with the recent issues we've had with iTrader, it appears that there was a glitch or something set wrong where any member or vendor could change a post or feedback rating on someone's page. Just FYI.

It's a computer program. Almost all of them have some kind of an issue. This one just creeped up kind of unexpectedly.

If anyone has a review that they have submitted that was changed from its original posting, please let me or another moderator or the admin know.
05-15-2010 03:27 PM
kristin Have to say.... I'm disgusted and to be honest... A little untrusting of Gencoupe.com now that I see those bad reviews were moderated and removed and not just removed by the vendor themselves.
05-14-2010 09:32 PM
kristin
Quote:
Originally Posted by Tattedspyder View Post
Please excuse the double post but I just noticed that ImportShark's itrader score went from a 77.8% with 3 or 4 negative reviews yesterday to a 100% with zero negative reviews today. What good does a rating system do if the vendor, or the site, can simply remove the reviews they don't want people to see?
wow. just wow.
05-14-2010 09:29 PM
kristin I'm a little curious.. is there any agreement or guidelines vendors have to adhere to to be a vendor on this site?

I ask because.. beyond the questionable business practices.. the publicly ridiculing customers, and the other things that have already been mentioned in this thread.. I also see them being petty and making snide remarks towards each other.

By having someone listed as a 'vendor'.. giving them special sigs, and badges next to their names on the forum.. gencoupe.com is basically giving the impression they are a trustworthy place to do business with.. which is clearly not the case with this.

How many times do things have to come up before it's dealt with?

And in my case... I DID BRING IT UP.. for about 3 months... with THREE different admins on this site (including you Jesse). My issue? Still not resolved.. I have roughly $400 of product in my garage sitting in a box that is defective and cannot use (almost a year later). With this defect if I put it on my car i'd likely get pulled over + tickets for it.

And what is stated is correct.. understand that this is a relatively new forum and you're learning as you go... but on any other forum.. the vendor would have been removed..

If you're in need of money to keep the site up.. there are many other options.. like premium accounts for users.. etc..
05-14-2010 08:58 PM
N2OInferno
Quote:
Originally Posted by Tattedspyder View Post
Please excuse the double post but I just noticed that ImportShark's itrader score went from a 77.8% with 3 or 4 negative reviews yesterday to a 100% with zero negative reviews today. What good does a rating system do if the vendor, or the site, can simply remove the reviews they don't want people to see?
Saw your post in the other thread and responded there as well. It's been noted and will be looked into.
05-14-2010 05:50 PM
Tattedspyder Please excuse the double post but I just noticed that ImportShark's itrader score went from a 77.8% with 3 or 4 negative reviews yesterday to a 100% with zero negative reviews today. What good does a rating system do if the vendor, or the site, can simply remove the reviews they don't want people to see?
05-14-2010 05:35 PM
Tattedspyder Wow, and here I thought that throughout my posts on these forums I was being rational, apparently I'm the guy with the torch leading the mob to burn down the local puppy hospital.

Oh, and I am speaking from personal experience, try reading a couple of threads.
05-14-2010 01:23 PM
FlesHBoX
Quote:
Originally Posted by Tattedspyder View Post
When a vendor is known to have mistreated customers and used questionable business practices in the past as was mentioned about a vendor here, that vendor should not be allowed on the site in the first place.

As far as being "overly dramatic" goes I was using a metaphor to describe an observed behavior. There have been several posts that have shown this vendor's attitude towards his customer made by the customers and the vendor himself. When the vendor is completely open about these things and makes no appologies for his behavior he obviously views customers as marks, not people. Perhaps painting him as some stalker waiting in a bush is a tad excessive but when he victimizes people with poor products and then not just bad customer service but outright insults I believe that the comparison is justified.

As far as people not being blameless I fail to see how posting a thread warning people about a poor product, poor customer service and poor treatment constitutes something to be blamed for. Private emails and communications were attempted and when those didn't work the leverage of public opinion was used. Sure, some of the posts from some members ended up being less than proffesional but complaining about dissatisfaction with a product or service is not something that people should feel bad about.

If you were in a restaurant and received an undercooked steak you'd complain, have every right to complain and resonably expect to not get told that you were just as much at fault as the cook.
You seem to have missed the entire point.

1. There is a difference between being a bad at business and being a thief.
2. Unless you have direct dealings you are not qualified to make a single statement about either the vendor or the customer.

If I go to a restaurant and eat a bad steak I have the right to complain, if you have never been there and had the bad steak, you don't. Personally I have no clue if you ARE involved with this. I am making no statement to that at all. What I AM saying is that if you are not, you are only making the problem worse by posting inflammatory remarks.

I am ALSO saying that if you actually want to accomplish anything, the "OMGWTFBBQ" overblown, conspiracy theory, "everyone is out to get me" attitude is not going to help you. (this goes for everything in life, btw, not just some random forum on the internet)

And ultimately, unless a vendor is shown to be doing something illegal or blatantly attacking our users, they are not breaking any rules. If you have evidence that a vendor is doing so and you have not come forward with it, you are also just as much to blame.

If a vendor IS breaking rules, guess what happens... the same thing that happens if users are breaking the rules.

Like I have said before. The worst thing I have seen is a poor business sense and bad judgment/customer service. Do you know how people have dealt with that for decades? Stop giving them your money and tell others why, don't stand outside their door telling people they rape babies...
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