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Thread: 2013 Hyundai Genesis Coupe 2.0T BTR AT Tune not working Reply to Thread
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  Topic Review (Newest First)
09-20-2018 10:34 AM
JOutterbridge Is it possible that you have a bad fuel pump or fuel system? The only other reason that a stock tune wont work on any engine is if their are vacuum/boost leaks. Now the tuned ecus are a separate thing. Even so upgraded turbos and exhausts etc. Should still be able to idle. It's sad that nobody was willing to check your tune:/ Is their any way to see the AF ratio via the app or OBD2?
09-19-2018 05:58 PM
hollysheepsht
Quote:
Originally Posted by TurboTerror View Post
I think you misinterpreted what I said. I wasn’t taking up for BTR at all and the way they treated you was what was bs not your complaint. All I was saying is at least when I had problems with an SFR Ecu Jay at SFR looked into it even though he thought there was nothing wrong with it and took care of it at no cost.

The OP bought a BTR Ecu and you said you bought the same one so if you misspoke and it was in fact an SFR product (not BTR)and Jay at SFR didn’t help you out, then their customer service has went down the drain in the last couple of years. If I were in your shoes I would still be livid never use them again either as they are lying saying that it’s never happened before when I know for a fact it has.
I do apologize for misinterpreting what you said. My situation was quite frustrating and caused alot of anger. I did purchase a btr automatic stage tune. I ran it only briefly. All 4 rods broke, pistons 1&2 slammed into the head shattering into pieces. The oil pump snapped in half and valves were bent. I reached out to the vendor only to see if they could check the tune out as they don't offer refunds for as is purchases and the 100% refused to even check the tune for me. So I'm left with a expensive ecu paper weight. I only wanted to see if I could still run the tune after the engine replacement is done. I should have went with a different vendor but even then it's still risky.

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08-31-2018 05:54 AM
TurboTerror
Quote:
Originally Posted by hollysheepsht View Post
Believe it...and they will never get my business ever again. I'll post the copy of the warranty repairs once I finally get it back from the dealership. All I wanted was for them to check out the ecu they sent me and Jake refused.
So for you to come on here and reply BS to my situation and you don't even know the facts regarding what happened. But go ahead and speak your mind. I see alot of people on here who just chime in on certain topics regarding issues with certain vendors and try to defend them without even knowing the true facts behind the situation. Gotta love it.
I think you misinterpreted what I said. I wasn’t taking up for BTR at all and the way they treated you was what was bs not your complaint. All I was saying is at least when I had problems with an SFR Ecu Jay at SFR looked into it even though he thought there was nothing wrong with it and took care of it at no cost.

The OP bought a BTR Ecu and you said you bought the same one so if you misspoke and it was in fact an SFR product (not BTR)and Jay at SFR didn’t help you out, then their customer service has went down the drain in the last couple of years. If I were in your shoes I would still be livid never use them again either as they are lying saying that it’s never happened before when I know for a fact it has.
08-31-2018 02:35 AM
hollysheepsht
Quote:
Originally Posted by TurboTerror View Post
Spark plug type and GAP from .028-.040 doesnt matter at idle the car will run with go cart spark plugs as long as they are the correct size and length. HPFP? Its a 2.0 he doesnt have one. Fuel octane 87-110 doesnt matter at idle the car will run. CAT/O2 sensor fuel trims dont matter at idle the car will still run.

None of these things will cause his issue. Now if it idles fine but when he gets into boost it starts acting up then sure, any nember of these things could cause the issue. But the car runs fine as soon as the stock ecu is put back in.

Michael has the right idea.... Using the KISS method (keep it simple stupid, aka Occams Razor) I say your BTR ecu either has the wrong injectors in map or its flat out bad(leaning toward just flat out bad since you're blowing fuses). My best friends first SFR ecu had this exact same problem and it was rectified by SFR sending him a new ecu. Red is correct about them being hot swappable. I have swapped out my ecu without disconnecting the battery 30+ times, either for taking the car for service or letting someone use my ecu to see the differece the tune makes and ive never once blown a fuse on either my car or someone elses.



Thats some total BS right there. I would be livid if I paid that kinda money and they wouldnt even let me send it back to them to check it out. Definitly would NEVER get my business again. At least Jay did it right. He said the same thing that he didnt think it was his ecu but he would check it out. Come to find out it was the ecu and he sent my buddy a new one free of charge. OUTSTANDING customer service from Jay and SFR.
Believe it...and they will never get my business ever again. I'll post the copy of the warranty repairs once I finally get it back from the dealership. All I wanted was for them to check out the ecu they sent me and Jake refused.
So for you to come on here and reply BS to my situation and you don't even know the facts regarding what happened. But go ahead and speak your mind. I see alot of people on here who just chime in on certain topics regarding issues with certain vendors and try to defend them without even knowing the true facts behind the situation. Gotta love it.

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08-30-2018 07:29 PM
TurboTerror Spark plug type and GAP from .028-.040 doesnt matter at idle the car will run with go cart spark plugs as long as they are the correct size and length. HPFP? Its a 2.0 he doesnt have one. Fuel octane 87-110 doesnt matter at idle the car will run. CAT/O2 sensor fuel trims dont matter at idle the car will still run.

None of these things will cause his issue. Now if it idles fine but when he gets into boost it starts acting up then sure, any nember of these things could cause the issue. But the car runs fine as soon as the stock ecu is put back in.

Michael has the right idea.... Using the KISS method (keep it simple stupid, aka Occams Razor) I say your BTR ecu either has the wrong injectors in map or its flat out bad(leaning toward just flat out bad since you're blowing fuses). My best friends first SFR ecu had this exact same problem and it was rectified by SFR sending him a new ecu. Red is correct about them being hot swappable. I have swapped out my ecu without disconnecting the battery 30+ times, either for taking the car for service or letting someone use my ecu to see the differece the tune makes and ive never once blown a fuse on either my car or someone elses.

Quote:
Originally Posted by hollysheepsht View Post
They said the same exact thing for my unique situation I had with their product that they never had had this problem happen ever. They would not offer a refund or even check the product out for me. I offered to send it to them and they said no need because they are sure it wasn't their product.
If they did actually offer you a refund then be the Lucky one and take it. At least your car runs normal with the stock ecu.
But you can also keep troubleshooting and hopefully you get it running.
Thats some total BS right there. I would be livid if I paid that kinda money and they wouldnt even let me send it back to them to check it out. Definitly would NEVER get my business again. At least Jay did it right. He said the same thing that he didnt think it was his ecu but he would check it out. Come to find out it was the ecu and he sent my buddy a new one free of charge. OUTSTANDING customer service from Jay and SFR.
08-28-2018 02:05 PM
Michael Persons If its still giving you the issue even after you swapped the ecu out I would ask for a refund and just go SFR.
08-28-2018 01:14 PM
hollysheepsht
Quote:
Originally Posted by Syphon View Post
As far as I know, I just got their canned tune. Below is what I ordered from them. They mentioned that they have never ran into this before and that it ran fine on a car at their place. I'm suspecting that they have given up on ideas and it's up to me to figure it out. The problem is I probably need a local tuner that can plug in their ECU and see if it's setup correctly. They did offer that I can return the ECU for a refund, so there is that. I may just do that and wait until they have a tune event near me and I could go and see if they can help me out...

BTR ECU + TCU Tune for Genesis Coupe 2013+ 2.0T Automatic Transmission (Stage-AT)
Engine Type: 2.0T
Immobilizer: No (Key Type)
Transmission: Automatic
Octane: 91 Supreme
ECU: Pre-tuned ECU (Customer does NOT send in own ECU)
1:1 Throttle: No
2nd o2 sensor CEL: Turn off (Does not pass emissions)
Spark Plugs: NGK 2309 1 step colder plugs - $40.00
Region: United States
Year: 2013
Build Date: After 04/15/13
Transmission tune option: Yes I want a TCU tune (comes on a new TCU) Rev Limit at 6800 - $680.00
They said the same exact thing for my unique situation I had with their product that they never had had this problem happen ever. They would not offer a refund or even check the product out for me. I offered to send it to them and they said no need because they are sure it wasn't their product.
If they did actually offer you a refund then be the Lucky one and take it. At least your car runs normal with the stock ecu.
But you can also keep troubleshooting and hopefully you get it running.


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08-28-2018 12:46 PM
AKGC Things "I" would do in you situation.

put the original plugs in
empty the tank and put in regular, just to see if it makes it to somewhat usable.

Maybe your area has super nice gas.
08-28-2018 12:35 PM
Syphon As far as I know, I just got their canned tune. Below is what I ordered from them. They mentioned that they have never ran into this before and that it ran fine on a car at their place. I'm suspecting that they have given up on ideas and it's up to me to figure it out. The problem is I probably need a local tuner that can plug in their ECU and see if it's setup correctly. They did offer that I can return the ECU for a refund, so there is that. I may just do that and wait until they have a tune event near me and I could go and see if they can help me out...

BTR ECU + TCU Tune for Genesis Coupe 2013+ 2.0T Automatic Transmission (Stage-AT)
Engine Type: 2.0T
Immobilizer: No (Key Type)
Transmission: Automatic
Octane: 91 Supreme
ECU: Pre-tuned ECU (Customer does NOT send in own ECU)
1:1 Throttle: No
2nd o2 sensor CEL: Turn off (Does not pass emissions)
Spark Plugs: NGK 2309 1 step colder plugs - $40.00
Region: United States
Year: 2013
Build Date: After 04/15/13
Transmission tune option: Yes I want a TCU tune (comes on a new TCU) Rev Limit at 6800 - $680.00
08-28-2018 11:49 AM
AKGC then its sounds like they had it tuned too rich for idle.

I wonder if they just plopped a fuel trim for BK1 onto a BK2 bin.
Or they have the lambda map messed up... or something weird going on with your O2 sensor.

2 minutes, is long enough for the 02 sensor to get a proper readying from.

Did you just get a basic can tune, or are there anything that you specified for the tune?
08-27-2018 07:00 PM
Syphon Ok after cleaning the plugs, clearing the cylinders, and resetting the ECM it ran for almost 2 minutes but then died again. It then would go back to the same issue I was having before. Pulling the spark plugs back out they seem to be fuel fouled again.

The pic of the 4 plugs is before cleaning them. And the pic of the single plug is right after it ran and died.
08-27-2018 05:36 PM
Syphon Thanks for all the help. I'm going to try clearing out the cylinders and checking on the new plugs to see if they are fuel fouled. I'm also going to try the ECM reset instructions and see if I get better results. Furthermore, I looked at my original paperwork from the dealership I noticed that a Pursuit car alarm system was installed. Has anyone had issues with a ECU swap and a car alarm? I'm thinking people have... so that is another thing I have to look at...

When I originally ordered from BTR I got the ECU/TCU combo and had the issue. I've been emailing Luke and we have been trying everything. The aftermarket TCU has been working with the Stock ECU for some time. Luke and I decided to just send back the aftermarket ECU for an exchange because they thought it might have been a bad tune. But now that the new ECU has had the same issues I'm thinking it has to be my car.

I have been waiting to hear back from Luke because he was going to ask their Tuner about these issues. Then today, Luke mentioned that they tested the ECU out and it ran fine and it's up to me if I still want to test it out.
08-27-2018 03:45 PM
Gaijinn The ECM reset is done with the ignition ON, as you disonnect them. This will NOT make the fuse go.

The ignition is then turned OFF.

The ECM is then re connected.

The ignition is turned "ON" for 25 seconds then turned OFF.

The ignition is turned "ON" again for 15 seconds, then turned OFF.

Start car.

If you want to clear your cylinders easily and cleanly remove the fuses for:

1. HPFP
2. Ignition rail

Crank the motor 10 seconds, I guarantee any excess fuel will be gone.
Re-connect fuses, fire her up.

If you have a hotter tune you should be using HKS M40XL's or NGK race plugs. Dont **** around with the lesser choices. GAP is .028...........doesnt matter if its a 2.0 T or the 3.8 with the aforementioned plugs. Toughest in the industry, worth every penny.

Did you mail in your TCU and ECM or did you purchase new units from them?
What is Luke saying to you ?

Something is rotten in Denmark !!! This should not be happening. I would send both back to them, tell them to put it in a gen and figure it out till its right.
**I have the combo with my turbo kit, I had to get mine all the way from Korea. Its the best dam setup in a car I 've ever had.
08-27-2018 12:04 PM
Red Raspberry FWIW the ECUs are 'hot swappable". If you look at the connector on the wire loom end the grounds are the first/last to make contact.
08-27-2018 11:18 AM
bsbullie I imagine the new set of plugs are also fuel fouled so I woukd try to clean and make sure they are dry before any refiring.
08-27-2018 10:46 AM
AKGC 0.04 is way too high.

Have you tried clearing out the cylinders before trying to start it again?
(do this outside and not in an enclosed space)
remove spark plugs and coils
disconnect injectors
crank car with hood open
Put everything back together

This will push any fuel out the spark plug holes, so might want to cover the top of the engine with a towel or something.
08-27-2018 04:53 AM
hollysheepsht You say the vendor exchanged ecu's for you and you had the same exact results so that should tell you something. My advice to you is when you are dealing with vendors who have mass produced engineered canned tunes they tend to leave no responsibility on themselves so if you weren't going to run a aftermarket o2 housing or a wideband AFR or oil cooler for the probably highly rich tune you purchased,maybe you might have to take a loss but you still have a functioning motor with your stock ECU. Take your time. Do alot of research. The path you have chosen isn't working for you as it didn't work for me either. At least you car is not sitting at a dealership waiting to be repaired or something along that line.

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08-27-2018 12:02 AM
Syphon Sorry for the delayed response, was out of town for a few days and cell service was sketchy at best...

Unfortunately, I don't have a AFR guage but at this point I may just pick one up if it helps me figure this out.

I still have the primary cat and only messed with the downpipe, secondary cat removal/test pipe swap, and cat back exhaust. I selected 91 octane because that's the highest I can get around here. I've double checked my initial purchase order for the BTR tune and cross referenced the driver side door sticker build date and the VIN build date to make sure I didn't make any mistakes. Everything seems to check out.

I can get the car to start briefly with the canned tune but it ruff idles then dies within seconds of turning over. The check engine light stays on the whole time from inital key turning to the ON position till the vehicle dies. I've tried to get engine codes with my ODBII scanner and the Torque app but it isn't picking anything up??
08-25-2018 07:33 PM
hollysheepsht You seem to have legitimate factors. Just a few questions. First are you running a aftermarket o2 housing "primary cat delete "? What octane range did you select for the tune? Did you select the correct vehicle manufacturer build date for that tune? Last any check engine light when the canned tune installed?

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08-25-2018 11:20 AM
bsbullie Do you have an AFR gauge?
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