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Discussion Starter #1
I've been checking out this forum time to time, but never really participated. I just want to let all you GC owners know that there is a water leak problem with potentially ALL GCs.

I found that every time it rained, I had water at the back dripping down onto the speakers on both sides. I checked with OpenRoad Hyundai in Richmond (my dealer). The first time they said they couldn't find any problems and just told me to monitor the situation. I soon found the leak to happen again and both the back pillars were soaked and water was dripping down again. I have a bunch of pictures and went to the dealer again. They then determined it to be a design flaw and that potentially all GCs would have this problem. So to all you GC owners, please go get the problem fixed!!!

I've also been having a really tough time dealing with the OpenRoad Hyundai people. It seems as though they don't quite care about customer service at all and their professionalism is just down the drain. I went to pick up my "fixed" car and then i noticed another problem...
The paint area where i place my N sign (MAGNETIC) had faded and is like a white BLOTCH on my BLUE GC. i'm pretty worried because it looks ridiculously ugly and i can't believe the employees there didn't see it AT ALL and didn't bother to fix it while they had my car in for a couple days. Now i have to wait for the manager to get back to me... I'm hating going back and forth.

Anyways, those are the problems i have been having and i hope you guys don't go through the trouble i do!

If there is any advice on the paint and how the N sign could possibly leave a paint defect please share!

oh, and the people at the dealer told me that they "might" do a recall for the leak problem. but i highly doubt it since they'd prob want to keep it as low profile possible.
 

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Discussion Starter #3
Mind posting the pictures for us to see what you're talking about?
I have water that leaks in around my mirrors but I haven't noticed anything else.
The pictures are all on my phone :(
let me see if i can upload them... theres a bunch.
 

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Discussion Starter #4
I have no clue how to upload pics onto this LOL... but if you give me an email address i can send you the pics :) just give me a shout.
 

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GCMafia
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hhmmm i think its just a select few that have this problem then cuz ive had my gen for almost two years and no water leaks whats so ever and i pressure wash that car like its nobodys bussines
 

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Use the F'n Search Button
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The rear side window (driver side), has an issue where the window is not mounted properly to the frame. This causes a gap between the rubber window surrounding, and the body. Water can get in, and because there IS a speaker in the corner, can cause electricial issues.

There is a TSB for this. I had mine replaced at the dealer. Took them about a day, and they said the window bracket was in fact broken and a common issue. This was for a 2010.
 

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GEEZISS Coupe
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The rear side window (driver side), has an issue where the window is not mounted properly to the frame. This causes a gap between the rubber window surrounding, and the body. Water can get in, and because there IS a speaker in the corner, can cause electricial issues.

There is a TSB for this. I had mine replaced at the dealer. Took them about a day, and they said the window bracket was in fact broken and a common issue. This was for a 2010.
Thanks for clarifying. Mine's a 2011 but I'll keep an eye. I'm already having a headache from the stupid creaking/rattle from my headliner that Open Road didn't fix.
 

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Op, you mentioned it's the rear pillars. It sounds like a clogged sunroof drains. Most vehicle with sunroofs have drain tubes that run to the front and rear of the vehicle along the edge of the roof and down the pillars. Or it could be a problem with the rear glass not sealed properly on the corners. Did your dealership bother to drop the rear portion of the headliner to get a better look?
 

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Discussion Starter #14
hhmmm i think its just a select few that have this problem then cuz ive had my gen for almost two years and no water leaks whats so ever and i pressure wash that car like its nobodys bussines
I dont think pressure wash would result in it because the water just bounces off, whereas rain water seeps in after a while.

BTW.

mine is a 2010 model, so they may have it fixed for the 2011 model, who knows.

They didn't really tell me much when i picked up the car, just said the rain water would clog around and seep in. They sealed the area for the car. I'm waiting to receive the full details via mail.

I sent pics to snoop, he'll upload them for everyone.

ANYONE KNOW ANYTHING ABOUT THE PAINT FADING THOUGH?
i'm going to dealer tomorrow to get it "checked" with the manager.
 

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comments on openroad hyundai in richmond from OP = truth. don't even bother with the service manager, all he cares about is that the lot boys clean his car and that he leaves on time at the end of the day

bring your car elsewhere. regardless of where you live. i live in richmond and i brought my car to openroad for the first oil change (that was free) because you can't **** up an oil change (i'd hope), but for any future services that i need from a dealer, i'll likely be going to jp hyundai in surrey
 

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Discussion Starter #16
comments on openroad hyundai in richmond from OP = truth. don't even bother with the service manager, all he cares about is that the lot boys clean his car and that he leaves on time at the end of the day

bring your car elsewhere. regardless of where you live. i live in richmond and i brought my car to openroad for the first oil change (that was free) because you can't **** up an oil change (i'd hope), but for any future services that i need from a dealer, i'll likely be going to jp hyundai in surrey
That doesn't sound good at all... lol i mean, i've had probably the worst customer service there... every single time i went...

hopefully they will fix the paint problem.
 

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Most Interesting Man
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I haven't had any problems with leaks that I have noticed. I will definitely take a look in that area the next time I wash my car/rains.
 

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I'm uploading the pics now..
I can say this.. mine has NEVER done that. And in the time of owning a GC (2 years) I haven't seen any other GC do this either.
Get a new headliner, speakers and whatever else is behind there. They'll have to gut the rear of your GC to make sure nothing else has been water logged.
 
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