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Discussion Starter #1
I have a '2015 Genesis Coupe 3.8L Base that I bought about 3 weeks ago. It has 9,000 miles on it. While coming to a stoplight in town I pressed in the clutch to be greeted with a loud bang, followed by the wonderful smell of clutch barbecue. I limped the car off the road in neutral and if I put it in any gear the clutch was stuck to the floor, so I immediately called a tow truck at 4am.

Since it had such a low mileage and through my life of driving a manual transmission I've never had a clutch "blow up" for lack of better words, I took it to the dealership since it was under warranty. They tore it down and told me that the "Clutch came apart" and that it was not covered under warranty. I asked if the throw-out-bearing or the pressure-plate was damaged and they assured me that both of these items were fine. That the clutch just came apart. (At 9,000 miles...? I'm the second owner, so I'm assuming the first owner drove the dog piss out of it. I've driven it 2,000 miles so far as we had to flee the hurricane.)

Anyway, they called me and said it wasn't under warranty and that I would have to pay either $400 for the tear down if I didn't want them to fix it, or $1,650 to replace the clutch. They said the "Clutch Kit" was $900. That seems unreasonably high to me for a stock clutch.

So now I'm stuck between roughly $650 + Whatever another shop charges, vs paying to dealer.

(Then on-top of that, my financing got revoked yesterday for the car and they want me to come sign new financing terms... About to just walk away from it and tell them their car is in the shop)
 

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shorttrack
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I have a case with Hyundai about my clutch .The clutch had cracks on the flywheel side( half of the flywheel side of the friction disc), the Pressure plate and Dual mass flywheel have no wear or damage nor any bluing .I will be hearing from Hyundai in the next few days .I was denied service so I changed my own clutch and flywheel and documented everything to include cost and took pic's.
 

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I have a case with Hyundai about my clutch .The clutch had cracks on the flywheel side( half of the flywheel side of the friction disc), the Pressure plate and Dual mass flywheel have no wear or damage nor any bluing .I will be hearing from Hyundai in the next few days .I was denied service so I changed my own clutch and flywheel and documented everything to include cost and took pic's.
Is yours a 2015+? I'm not sure what changed but I heard they fixed some of the MT problems in 2015(Saw your sig) . $971 in parts for a clutch replacement seems absolutely ludicrous to me. Since they said there was no damage to the Flywheel or anything else, only the clutch. I find it hard to believe that the stock "Clutch Replacement Kit" as they called it is worth $971 in parts. When I'm finding Stage 2~5 kits for the $800+ price range.
 

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shorttrack
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Mine is a 2014 3.8 r-spec ,tranny up grade began in late 2013 and up. The magnuson moss act of 1974 states you can replace OEM parts with same as or better parts , I did just that with a better clutch & flywheel (race system).I had to schedule an inspection for Hyundai to verify proper function (next week) and I can proceed with reimbursement for my out of pocket for parts .
 

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If given the option I would walk away from such a car.... Specially on one so new and already giving you issues
 

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If given the option I would walk away from such a car.... Specially on one so new and already giving you issues
The way I see it is that **** happens. I bought a used car and the truth of the matter is whoever had it before me may not have known how to drive, could have smoked the clutch several times, and could have put it through some hard miles.

God knows I've put it through some hard ones, it just blows me away as there wasn't any signs of the clutch going.

I'm just going to pay the service bill and keep going forward. If it happens again within the next few months I'll have it replaced under the clutch warranty.

I'm planning on building the car anyway, so I'll be dumping unecessary amount of money into it over time. Just blew me away that the stock clutch was so expensive, I called four mechanics and two dealers and they all said the clutch kit was roughly $1,000.
 

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Philly
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If you're planning on building the car, why not just put an upgraded clutch and flywheel in it now? Mine was about $800 for parts. Dealer wanted $4,000 to install stock clutch and flywheel when my slave cylinder went and ruined them. I told them to kick rocks.
 

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shorttrack
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Been contacted by Hyundai USA and was given a case consumer affair consultant to handle claims my case . Before being assigned a Hyundai case consultant the regional rep for the Houston Friendswood area told the service manager of Ron Carter dealership he does not want to hear anything about my car because of modification . Problem is for the rep's , without even validating any mods would have or could been the reason for the clutch failure then denying possible reimbursement is not legal . Anyway I proceeded in speaking with the specialist .The specialist agreed that to deny a service of warranty or failure to find failure or flaws that was found and repaired by me would be looked at in the event reimbursement for parts I bought could be established .I guess we will see if Hyundai slither out of it or not .I am glad I kept the text messages of the dealerships response by the regional rep in denying me service/reimbursement because of mods even though no proof has been established the mods caused the problem.That is a NO-NO on Hyundai's part.
 

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shorttrack
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Update ,Hyundai's National Consumer Affairs Specialist named Amanda H tried to tell me that the Hyundai tech has a diagnostic device that would tell if there was a clutch problem.I told her she just made herself sound dumb as hell.I ask her to send me what she just said in a E-mail .She hurried in getting off the phone.Not going to waste my time with Hyundai on the clutch reimbursement situation .Lesson learned,these people are about helping themselves and the brand name , not the costumer .Will not purchase another Hyundai again .I like my car and will continue to make it better though .
 
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