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The OG Gencoupe Shop
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4,589 Posts
Discussion Starter #1 (Edited)
Want to leave positive feedback? Got any concerns with your recent transaction with us? Pretty much whatever you have to say about us. Leave your review of GenRacer here so everyone can see!

We'll be reading every reply on this thread and directly using your feedback to maintain and improve our superior service! :D

As the nature of such a thread, I'm going to restrain myself from posting any replies but we do appreciate any positive feedback and any issue or concerns you may have so we can resolve them for you.
 

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Registered
Joined
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1,438 Posts
Well all i have to say is positive, great service and fast shipping. Always ready to help and anwser any questions.
 

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特味! 특미 special flavah!
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1,307 Posts
Genracer is the BEST vendor so far for me~ I bought Eibach Prokit and Dynojet CMD from them. Shipping and 10% discount was CRAZY~~~ Highly recommened~~
Thanks Andrew~ ^^
 

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3.5L TT but wrong body
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12,003 Posts
GenRacer ftw! I ordered a mxp exhaust from them. When it got to me UPS had smashed it up.

GenRacer had me a brand new exhaust delivered before ups even picked up the damaged one.

Excellent customer service! They're my first stop for parts orders.
 

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FreeStyle Fabrications
Joined
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1,069 Posts
I purchased my Eibach ProKit Springs from Andrew,
top notch service and a great product! I will be buying from again!
 

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Knows some stuff...
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6,852 Posts
It's pretty much all been said. I would give 9/10, and the 9 is only for not having certain things I wish to purchase making me go elsewhere fro my purchase, which I can't really fault you for. ie. wing badges ect.
 

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Registered
Joined
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1,250 Posts
I have 2 GENRACER decals on my car. It's the least I could do to spread the word about this GREAT vendor. Andrew and Matt have always dealt with my barrage of questions.

GenRacer FTMFW
 

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Banned
Joined
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2,327 Posts
I purchased a Cp-e intake from GenRacer, and got it in today. It was purchased on the 20th of last month, and Andrew was quick to let me know it was out-of-stock, and when I should expect it. Kept me up-to-date up until I got a notice from UPS that it was inbound.

I'm glad I was kept informed, and didn't have to just sit around twittling my thumbs wondering where my intake was, or if I'd ever get it. I will definitely be giving you my money in the future! Thanks. -Josh
 

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Nord Grey 2.0 6 Spd
Joined
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454 Posts
Even though the wheel I was looking for was unavailable, I have to say I was very impressed with my dealings with Andrew over the last couple days.

All my questions were quickly and clearly answered. And when it came time to cancel the order I had put in, the cancelation on Paypal and notification by Andrew were just a quickly taken care of.


VERY impressive customer service. I won't hesitate to look them up again in the future.
 

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me so KDM
Joined
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608 Posts
i have to agree with everyone else, their service is top notch just ordered my cmd with autotune today its my second purchase and both transactions where one of the easiest things ive done

thanks andrew

chris
 

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Nord Grey 2.0 6 Spd
Joined
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454 Posts
Man Andrew, are you absolutely sure you can't get that wheel? After a couple weeks of dealing with various companies, online and in person, I am convinced you folks are the only ones with knowledge of the concept of customer service!
 

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R-Speckian
Joined
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326 Posts
I got my cp-e intake from GenRacer as well.. service was great and it shipped so fast! Thanks Andrew! Intake is awesome. (thanks cp-e.. haha) I'm sure I'll be getting stuff from you guys in the future. :bigthumbup:
 

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Genesis Coupe FTW
Joined
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1,740 Posts
Very fast shipping, got my Lowering spring shipped to canada very fast ! thanks andrew
 

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Registered
Joined
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1,228 Posts
I purchased my injen cai from them as well as my hks exhaust and eibach prokit.
TOP NOTCH service.
I will always go to them if they carry the product i want.
 
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