Another ImportShark horror story - Hyundai Genesis Forum
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Another ImportShark horror story

On April 20, I ordered the ISR Single Exit Catback for the 3.8L GC. My order was delivered on May 1. What I received was the wrong item. They shipped me the ISR Single Exit for the 2.0T, which everyone here knows is incompatible.

I requested a return and a refund the same day, with pictures of the box showing that they sent me the wrong product. ImportShark offered to swap the 2.0T midpipe with a 3.8L Y-Pipe, but that's an unsatisfactory solution because I have no idea how long I'd have to wait to get what I actually ordered.

I thanked them for the offer, but insisted on a return.

The vendor replied that the return address is on the box. I thanked the seller and asked for a return label. I thought that was fair, considering they did not send me what I ordered.

They indicated they do not accept returns "for no reason." I **** you not. They said that sending me THE WRONG PRODUCT is not a valid reason for return.

It'll cost easily $30-50 to ship this exhaust back at my expense for their screwup, so now I've had to escalate the transaction to a PayPal dispute. Guys, do not ****ing buy from this company. I wish I had come to this forum first and I would have known better.


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