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Successful negotiation tactics/strategies you use!!!

3.1K views 20 replies 18 participants last post by  NittanyGen  
#1 ·
Hello everyone,
Topic pretty much saying everything about it self. Just want to know how did you negotiate with a car dealer ,when you bought your genny?
Thanks everyone.i hope it will be very helpful for me and for other guys who about to buy their genny.
 
#2 ·
I brought my smartphone and cross shopped and called other dealers right next to my sales rep. I wasnt rude or pretentious about it. I just politely explained I am just looking for the best deal and he understood. I think it was very effective because I was right there in person and they knew I was guaranteed business as long as they gave me the best offer.

The look on the salesmans face while I'm on the phone with another dealer and I say, "Oh so you can beat their price? I'll be right there. Give me half an hour."

Suddenly, their "rock bottom price" magically got a little lower.
 
#3 ·
#4 ·
I don't agree with playing one dealer against the other, it's wrong.

I am in sales, it's unethical to divulge one vendors price to another.

If price is all you care about, sure shop the best rate...but ask for their best rate, don't share their price.

There is more to making a purchase than price alone.

These guys have to eat too
 
#6 · (Edited)
Typical sales justification.

I was in sales too. Making a sale is not a right. You don't make a client feel obligated to buy from you because you need food on the table. Good service is not a requirement for the client to purchase from you either. You should be providing service in a professional and friendly manner either way.

Price beating is common among sales and you should expect to be pit against competitors.

PS: I am saying there is a difference between disclosing trade secrets as an industry professional vs being a consumer trying to get the best price.
 
#5 ·
Always know the rebates , incentives and kick backs if any. Walk in find car you want and let him know what you want to pay in payments or all cash. I always start at 10% off MSRP + any rebates. After they ran your credit and their counter offer , walk away and go home until they call back very close to your offer. Its simple and painless...
 
#8 ·
I got an online quote form the dealer first then went in to talk to the sales guy, He didn't want to deal at first and I forgot to bring the quote with me. So I used their public computer to bring up my email and the quote. He was not happy but matched it. Saved a grand or so.
 
#9 ·
The first thing you should do is your research have a good idea of what you want before go in. If your going to internet shop price go to the dealership with the lowest price or go to your local dealership and be up front with the pricing you have. Remember time is your sales persons money. With that in mind an internet quote is as good as your gonna get. You can shop for 100 prices in 5 clicks. So don't go into the dealership with the intention of saving more money there isn't any left. And this is coming from a salesman at a large dealership
 
#10 · (Edited)
You're missing the point.

The "these guys need to eat too" comment was not to be taken literally. What I'm referring to is that sales is a 2 way street, it has to be profitable for both parties. I LOL' that people took that literally.

Sales people who who sell on price alone are worthless.


If one of my customers got on the line with my competitor in front if me and proceeded to give my price, I wouldn't do business with them.

There's always going to be someone cheaper, and there will always be clients that focus solely on price...I don't want those kind of clients
 
#12 ·
Mine took me sitting waiting for a of about 3 hours, for them to get all the ****ing paperwork. It was only like 15min of actually talking (guy left and went somewhere else in the build and left me sitting there)

At the 2 1/2 hour, I got frustrated, got up and was about to leave when someone asked where I was going. I said that I've been ****ing sitting here for OVER 2 ****ING hours just to get some god damn paperwork (I called the bank in the mean time to see if they approved the loan after like 30mins of waiting), I'm going to go down to the subaru dealer, unless someone wants to pay me for the time I've been wasting here.

The sales guy ran back, and I was seething. I gave him my final offer price or else it's not worth the time and frustration that I've spent there, 5 min of him in the back, then approved.
 
#13 · (Edited)
I usually get an online or fleet quote. Regardless of the source, I get a quote I am comfortable paying. There are so many online resources, there is little excuse to be an uneducated shopper. Then i go to my bank to get the financing, so I can walk into the dealer and pay for the car. Interest rates are already fairly low for new car purchases, but many banks will cut a fraction of the interest rate off with auto pays and direct deposits. Or save for the car and buy it outright. It takes me less than an hour dealing with the in-person purchase.

Forgot to add...the internet removed a lot of mystery in what the car is actually worth. It reduced the negotiation time a lot because you know their walkaway for the most part. You would have better negotiations with leftover inventory where old models are sitting there taking up space, but not so much with new models.
 
#14 ·
I set a price I'm willing to pay and that's it. I let them know my number up front, and inevitably, the salesman will tell me I'm crazy. After about 30 minutes, I can generally tell how much he's willing to move or not. These aren't rare cars we're dealing with here. If one place won't meet your price (assuming its reasonable), somewhere else will. You just need patience. My gen was the third I went to numbers on, and I actually left over 500$. "Sales Manager" actually came and pulled me out of my car as I was leaving. IMO, car shopping and negotiating are a lot of fun.
 
#15 · (Edited)
I walked in knowing I couldn't afford what they had it listed as and honestly just wanted to drive the car to see if I liked it and figure out how much less id have to find one for to be able to afford it (I'm in college and only work part time).

They made their offer, I said thanks for you help, content with the information I had gotten, and got up to leave, he stopped me and made another offer to which I responded with no sorry I can't afford that and got up to leave again (I had accepted I couldn't afford it, and wasn't trying to haggle). Long story short this happened 4 times before he left to talk to his manager and they came back with the monthly payment I wanted and 1/3 the down payment. So as far as I see, if you don't like that they're saying just get up to go, if they lower you win, if they don't then you don't over pay for the car


Sent from AutoGuide.com Free App
 
#16 ·
I wouldn't hand out the price from the other dealer, but I always go in and simply say 'what's the BEST price you can do for me right here right now?'

You get that best price, or you walk...simple as that. Hyundai and any other company has a MSRP that the dealer can ask, and they also have a cost. How much profit the dealership wants to make is up to them to decide. I have always got their cost + $100 for their time (figure you got the sales guy, the finance guy, and a manager needs to get paid).

If I have other quotes or even on the initial for that matter, already I will ask 'can you do any better for me?' 'are you positive?' and if they still haven't matched at this point, walk.

It gets a bit more complicated when you buy used, because it's hard to to get the exact same car with same mileage and same condition, so if you look at it as what you are comfortable paying and their offer lines up with your comfort you win.
 
#19 ·
I cannot believe I am commenting on this. First, there is something called "The Internet" which helps you determine a fair price to pay for a new car and a fair price to get if you have a trade.

When I bought my wife's Honda I told the salesman (very good to work with) that naturally I have done my research so let's make this easy. I have a range written down in front of me and if you hit the range I sign the paper. He hit the range and I reached out to shake his hand. Could I have gotten him down a couple of hundred more? Probably. But why? I wanted a fair deal and I got it. When I bought my Gen Coupe we were $500 apart so I held my ground and threatened to leave. He came down and I got a fair price. I am not looking to break anybody.

It's funny, my wife is shopping for a new car now. She loves the guy who sold me my Gen Coupe, but does not like the Hyundai's she has looked at. She said, "I really want to buy from Matt because he is the best salesman of all of them, but I don't like the cars." Oh well, there will be another opportunity.

Bottom line. Do your research and don't be a jerk. I have never tried to pit one dealer against another. My father did that years ago to get the best deal in the universe. He got the deal and a couple of months later when he checked on the status of his factory order, the dealer told him they never ordered the car because they did not want his business. So much for the best deal in the universe.
 
#20 ·
The last two times I bought, I had great luck with the straight-forward, no-BS approach. Both times, I was tired, hungry and not in a great mood, so I told them let's get this done ASAP. I had my financing already in place, the cars were both listed on their website and the price was steeply discounted (my track, for instance, was brand new, but well under invoice because it was a leftover model), so no negotiating was necessary. I signed a couple papers, went back to finance, signed some papers after refusing their offer to finance with their lenders, and voila, I was done in no time.

Bottom line, if you can have financing pre-approved, do it; find the car you want on their website or autotrader.com and see if it's been discounted, and if not, check with the internet sales department at the dealer; go to the dealership after already having a contact there, so you know who to work with; know what the price is, after incentives/discounts, so there wont be a need to negotiate. All this should make it an easy-breezy experience.
 
#21 ·
I never thought I'd enjoy sales, but being in service, you have to "sell" the maintenance recommendation. I usually use a consultant approach. I don't care if people get their car maintained at my shop or not. It's my job to explain why it's important, the benefit of dealer maintenance, and then LAST negotiate price. If you've made it through the benefits, and you're onto price negotiaiton the sale is pretty much done.

Using what I use to gain my sales, I like to see how I'm sold to. I will almost always buy from the knowledgeable, but I'm one of those guys that already has done his research and knows exactly what I'm in a store for before I engage a salesperson. If you don't know anything about the product in question, I'm not buying it from you. I like the "mirroring" approach. I also like to throw out random tidbits of useless product information to the sales rep to indicate I've done my homework. I've never had a bad experience doing any of this because I already know what the cost is going to be out the door and I usually end up meeting really cool people and have just some BS sessions before I give them their commish.